Privacy Policy of LexiGrad AI Effective Date: [Insert Date] LexiGrad AI (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our users (“you,” “your”). This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our platform, services, website, and applications. By using LexiGrad AI, you agree to the terms of this Privacy Policy.
1. Information We Collect We collect various types of information to provide and improve our AI-powered educational services. This includes: a. Personal Information Name Email address Phone number (if provided) Date of birth Educational background Profile photo (if uploaded) User credentials (for login) b. Academic and Usage Data Subjects and courses selected Learning progress Performance scores Notes and annotations Chat interactions with Lexi AI Voice or text queries Feedback or reviews submitted c. Device and Technical Information IP address Browser type Operating system Device identifiers Language preferences Log data and session activity d. Cookies and Tracking Technologies Session cookies for login and navigation Analytics cookies for usage patterns Preferences cookies for saving your settings
2. How We Use Your Information We use the collected data to: Deliver personalized lessons and learning experiences Provide AI-based tutoring, mentoring, and doubt-solving Track your academic progress Improve the performance and features of LexiGrad AI Send important updates, reminders, and alerts Respond to queries or customer service requests Recommend content or pathways based on user behavior Ensure platform security and prevent fraud
3. Legal Basis for Data Processing We process your data based on: Your consent when you sign up or interact with LexiGrad AI Contractual necessity to provide our services Our legitimate interests in improving the platform Legal obligations we may be subject to
4. Data Sharing and Disclosure We do not sell your data. We only share your information with: a. Service Providers Cloud storage providers Analytics tools (e.g., Google Analytics) Payment gateways (for subscriptions) b. Legal Authorities When required by law, court order, or legal process To comply with regulatory obligations c. Educational Partners (if applicable) With your consent, certain academic institutions or mentors
5. Third-Party Tools and Integrations LexiGrad AI may include links to third-party websites or tools (e.g., Zoom, Google Drive, Calendly). These platforms have their own privacy policies, and we do not control how they handle your data. We recommend reviewing their terms separately.
6. Data Retention We retain your personal and academic data as long as your account is active, and for a reasonable period afterward for: Backup and recovery Legal compliance User support You can request deletion of your data at any time (see Section 10).
7. Data Security We implement strong security measures to protect your information: End-to-end encryption for sensitive data Secure HTTPS protocols Role-based access controls for staff Regular security audits and monitoring However, no system is 100% secure. We encourage you to keep your password confidential and use a secure device.
8. Children’s Privacy LexiGrad AI is intended for users aged 16 and above. If we learn that we have collected personal data from a user under the age of 16 without proper consent, we will take steps to delete the data.
9. Your Privacy Rights Depending on your location and applicable laws, you may have the following rights: Access your personal data Correct inaccurate information Request deletion (“Right to be Forgotten”) Withdraw consent at any time Object to or restrict processing Request data portability To exercise any of these rights, contact us at: [Insert contact email]
10. How to Delete Your Data You can request deletion of your LexiGrad AI account and associated data by: Going to your profile settings and selecting “Delete Account” Or emailing our support team at [Insert email] Once verified, your data will be securely deleted within 30 days.
11. International Users If you are accessing LexiGrad AI from outside India, your data may be processed and stored in servers located in India or other jurisdictions with adequate protections.
12. Updates to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Effective Date.” If significant changes are made, we will notify you via email or app notification.
13. Contact Us If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact: LexiGrad AI Privacy Team Email: [Insert contact email] Address: [Insert registered business address]
14. Grievance Redressal Officer In accordance with IT laws, you may contact our Grievance Officer for any unresolved issues: Name: [Insert Officer Name] Email: [Insert grievance email] Phone: [Insert contact number] Working Hours: Mon–Fri, 10:00 AM to 6:00 PM IST
Thank you for trusting LexiGrad AI. We are committed to building a safe, empowering, and intelligent learning space for everyone.
